关键词: 人工智能, 运营管理, 课堂教学设计, 效果评估, 赋能路径, 教学优化

Abstract: The operations management course aims to help students systematically master the management theory and practice of production and service processes, and enhance their ability to analyze and solve practical operational problems. However, the current operation and management classroom has problems such as lagging case studies, single decision-making scenarios, and homogeneous teaching models, which make it difficult to adapt to the digital transformation of education and the needs of student ability development. This article focuses on the use of artificial intelligence to empower operational management classrooms. Firstly, the logical foundation of AI empowerment is clarified. Then, a teaching plan is designed from three aspects: goal reconstruction, system construction, and method innovation. Finally, a“quantitative+qualitative”combined effect evaluation system is constructed. Research has shown that AI can effectively solve traditional teaching problems, improve teaching quality and students'“AI+operation”composite ability, and provide practical reference for the reform of classroom teaching in operation management.

Key words: Artificial intelligence, Operations management, Classroom teaching design, Effect evaluation, Empowerment path, Teaching optimization