创新创业理论研究与实践 ›› 2025, Vol. 8 ›› Issue (20): 152-155.

• 创新方法 • 上一篇    下一篇

生成式人工智能在酒店管理本科案例教学中的应用与评价

郭晓雨, 李爽, 罗东霞   

  1. 北京联合大学,北京 100101
  • 出版日期:2025-10-25 发布日期:2025-11-18
  • 通讯作者: 罗东霞(1973—),女,湖南新化人,博士研究生,教授,研究方向:旅游酒店管理、生成式人工智能在教育中的应用,电子邮箱:rosie88@163.com。
  • 作者简介:郭晓雨(2001—),女,山东淄博人,在读硕士研究生,研究方向:职业技术教育旅游服务。
  • 基金资助:
    北京联合大学校级教育教学研究与改革项目“教育数字化转型背景下酒店市场调研课程的教学改革与实践”(JJ2024Q007)

Application and Evaluation of Generative Artificial Intelligence in Case-Based Teaching for Undergraduate Hotel Management

GUO Xiaoyu, LI Shuang, LUO Dongxia   

  1. Beijing Union University, Beijing, 100101, China
  • Online:2025-10-25 Published:2025-11-18

摘要: 在酒店管理本科教学中,案例教学是培养学生理解复杂管理情境、批判性思维和决策能力的重要途径,生成式人工智能为案例教学提供了新的路径。该文分析了当前案例教学在方法多样性、案例资源有限及分析深度方面的改进空间,提出了利用生成式人工智能丰富教学方法、扩充案例资源、拓展分析深度的实践路径;通过构建多维度评价体系,探讨其在教学中的实际效果,可为酒店管理教学中生成式人工智能的应用提供理论支持与实践参考。

关键词: 生成式人工智能, 酒店管理教学, 案例教学, 教学效果评价, 教学创新, 案例资源

Abstract: Case-based teaching is an essential approach in undergraduate hotel management teaching for helping students understand complex management scenarios, develop critical thinking, and enhance decision-making skills. Generative artificial intelligence (AI) introduces new pathways for improving case-based teaching. This study analyzes the current challenges of case-based teaching, including the need for more diverse teaching methods, expanded case resources, and deeper analytical engagement. It proposes practical approaches to leverage generative AI to enrich teaching methods, extend case resources, and expand analytical depth. Through the development of a multidimensional evaluation framework, the effectiveness of generative AI in teaching is explored. This research provides theoretical support and practical references for applying generative AI in hotel management teaching.

Key words: Generative artificial intelligence, Hotel management teaching, Case-based teaching, Teaching effectiveness evaluation, Teaching innovation, Case resources

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